Our Blog
Read about philosophies and practices that form the foundations of our culture.
Monthly Culture Topic
What Does It Mean to be a “Leaderful” Organization?

At first glance, Redmond might look like it has fewer leaders than other organizations. But this couldn’t be further from the truth. Redmond actually has MORE leaders than most companies, and we like it this way! Here’s why we strive to be a culture where everyone can lead.

2024
Dec
04
|
McKella Kinch
What Does It Mean to be a “Leaderful” Organization?
Monthly Culture Topic
What Does It Mean to be a “Leaderful” Organization?

At first glance, Redmond might look like it has fewer leaders than other organizations. But this couldn’t be further from the truth. Redmond actually has MORE leaders than most companies, and we like it this way! Here’s why we strive to be a culture where everyone can lead.

2023
Jun
05
|
McKella Kinch
Signs You’re Progressing On Your Growth Journey
Monthly Culture Topic
Signs You’re Progressing On Your Growth Journey

It’s important to pay attention to signals that something isn’t working in your life, but it’s just as important to notice the signs that your personal growth efforts are paying off! Growth isn’t always comfortable, so it’s easy to miss these signs and not realize how much progress you’re making. Watch for these signs that you’re on the path of growth!

2024
Nov
20
|
McKella Kinch
How the Workplace Can Be An “Antidepressant”
Monthly Culture Topic
How the Workplace Can Be An “Antidepressant”

We humans have physical needs that must be met for us to survive, but we have psychological needs as well! If those needs aren’t met, we become prone to mental health problems such as anxiety and depression. Here’s how we’re striving to create a workplace that meets these needs and is a rich source of meaning and support.

2024
Nov
06
|
McKella Kinch
Creating A Culture of Curiosity and Exploration
Monthly Culture Topic
Creating A Culture of Curiosity and Exploration

At Redmond, we don’t really follow plans, but that doesn’t mean we don’t like planning! Instead of setting rigid goals, we focus on staying curious and exploring as we go so we can stay nimble, relevant, and able to pivot when necessary. This helps us move forward and succeed without getting stuck in the mire of plans. Here’s how we’ve cultivated a culture of curiosity and exploration!

2024
Oct
23
|
McKella Kinch
An Inside Look at a Redmond Lake Powell Retreat: A Story of Leaning In
Monthly Culture Topic
An Inside Look at a Redmond Lake Powell Retreat: A Story of Leaning In

Lake Powell is a BIG deal at Redmond. We host several leadership retreats there each year, and all full time associates are encouraged to attend sometime! Here’s my experience at my first Lake Powell retreat and how it set me on the path for success at Redmond and in my own personal growth journey

2024
Oct
12
|
McKella Kinch
The Danger of a Single Story, and How to Stay Open to Possibility
Monthly Culture Topic
The Danger of a Single Story, and How to Stay Open to Possibility

We’re all guilty of stereotyping sometimes. This happens when we only have one story of a person, place, process, or event. So how do we break out of this pattern? Leaning into our core values of Occhiolism, Ubuntu, Reflection, and Renewal can help us remember that we only have part of the information, and stay open to other possibilities.

2024
Sep
12
|
McKella Kinch
True Collaboration is a Way of Being
Monthly Culture Topic
True Collaboration is a Way of Being

At Redmond, collaboration isn’t just a way of working, it’s a way of life! We know that we can only do so much on our own, which is why we work with others who have different strengths and viewpoints from us. The more we lean into our core values, the more natural collaboration becomes and the more we elevate the human experience together!

2024
Sep
04
|
McKella Kinch
Candor and Consideration: Why You Need BOTH To Collaborate
Monthly Culture Topic
Candor and Consideration: Why You Need BOTH To Collaborate

Candor and consideration are crucial for effective collaboration, working through friction, and doing great work together. Here’s what these two look like in action and how you can become strong in BOTH without lowering one or the other.

2024
Aug
13
|
McKella Kinch
Connecting the Dots, Getting Fired, and Confronting Death with Steve Jobs
Monthly Culture Topic
Connecting the Dots, Getting Fired, and Confronting Death with Steve Jobs

In his 2005 Stanford Commencement address, Steve Jobs tells three stories from his life about dropping out of college, getting fired from Apple, and his cancer diagnosis.

Those sound like three rough life experiences, and they were in their own ways, but they each led to so much growth, faith, curiosity, and clarity around what’s really important in life. Here’s how we can use these lessons to live a richer, more fulfilling life.

2024
Jul
29
|
McKella Kinch
The Redmond Matrix: Buses and Seats
Monthly Culture Topic
The Redmond Matrix: Buses and Seats

What do buses and seats have to do with success at Redmond? It’s all about job skills and being a good team player! Here’s how to assess how you’re doing in these two areas and how to begin the journey of continuous improvement and discovering your unique contribution.

2024
Jul
15
|
McKella Kinch
The Butterfly Effect: Why What You Do Matters
Monthly Culture Topic
The Butterfly Effect: Why What You Do Matters

You’ve probably heard of the Butterfly Effect, but did you know it’s actually been proven? This means the smallest actions can have massive ripple effects. While we can’t predict the future, we can increase our chances of having a positive impact on the world. Here are some steps to take and mindsets to adopt to influence the people and world around you for the better.

2024
Jul
03
|
McKella Kinch
The Upward Spiral: A Different Success Paradigm
Monthly Culture Topic
The Upward Spiral: A Different Success Paradigm

We’ve all heard of the corporate ladder as the standard measure of career success, but at Redmond, we use the Upward Spiral. Here’s how this model lets EVERYONE succeed, not just the few who are able to excel in leadership positions.

2024
Jun
18
|
McKella Kinch
The Power of Not Knowing, and How Beginner Mindset Leads to Innovation
Monthly Culture Topic
The Power of Not Knowing, and How Beginner Mindset Leads to Innovation

Knowledge and experience seem like good things (and they are!), but they can also get in the way of creativity and collaboration. Here’s how to stay out of the “knowledge” trap so you can stay open to possibilities and continue to learn and grow throughout your career.

2024
Jun
05
|
McKella Kinch
Why We Don't Do Promotions: Positions Vs Roles in Redmond
Why We Don't Do Promotions: Positions Vs Roles in Redmond

The common success paradigm has taught us that success = promotions, and that the more prestigious a position sounds, the more successful you are. But that’s not how we do things at Redmond. Here’s how we create and adjust roles, and how we tailor roles to everyone’s specific skills and the company’s needs.

2024
May
22
|
McKella Kinch
How to Be the Ideal Team Player
Monthly Culture Topic
How to Be the Ideal Team Player

Collaboration is key to success at Redmond and in life! Here are the three traits you need to be an amazing team player, and how to use our core values to develop and strengthen those traits!

2024
Apr
29
|
McKella Kinch
Embrace the Shake: How Limitations Can Be Liberating
Monthly Culture Topic
Embrace the Shake: How Limitations Can Be Liberating

We might think that unfettered possibility is the best environment for creativity, but the most innovation actually happens with limits. Here’s how artist Phil Hansen developed a tremor in his hands, which kicked off a revolution for his work.

2024
Apr
22
|
McKella Kinch
Getting to Know Ourselves and Others: Personality Tests at Redmond
Monthly Culture Topic
Getting to Know Ourselves and Others: Personality Tests at Redmond

Why do we use so many personality tests at Redmond? These tests are part of Ubuntu, or knowing ourselves and others. Here’s how we use these tests to better understand our strengths, core motives, behaviors, how we feel appreciated, and how these traits show up in our teammates.

2024
Apr
08
|
McKella Kinch
Finding Confidence in Conflict: How Conflict Helps Us Grow Together
Monthly Culture Topic
Finding Confidence in Conflict: How Conflict Helps Us Grow Together

Most of us don’t enjoy conflict, but conflict is an inevitable—and healthy—part of any relationship. Here’s how to engage in conflict in a more productive way that leads to growth, fulfillment, and win-win solutions.

2024
Mar
20
|
McKella Kinch
Occhiolism: How to Value Differing Perspectives
Occhiolism: How to Value Differing Perspectives

Are you generally open to other perspectives and opinions, or do you need to be right? Here’s how this core Redmond value helps us open to other viewpoints so we can collaborate more effectively, have more productive conversations, and gain the clarity we need to find solutions that work for everyone.

2024
Mar
07
|
McKella Kinch
The Power of Asking the Right Questions
Monthly Culture Topic
The Power of Asking the Right Questions

Being awake and aware is more about asking good questions than having all the answers. Here’s how the right questions can open doors to possibilities and lead to better solutions. Plus, some sample questions you can try today!

2024
Feb
21
|
McKella Kinch
How to Prepare for a Future You Can’t See
Monthly Culture Topic
How to Prepare for a Future You Can’t See

We don’t know what the future holds, but that doesn’t mean we can’t prepare for it! Here’s how to utilize short-term and long-term preparation to build your strengths and be ready for opportunities when they inevitably arrive.

2024
Feb
06
|
McKella Kinch
How to Open Up to Wonder, Abundance, and Opportunity
Monthly Culture Topic
How to Open Up to Wonder, Abundance, and Opportunity

If we had to sum up what we believe to be the whole point of life…we’d say that it’s to become more awake and aware. Here’s how to get to use our core values to awaken to the gifts all around you and become more present, patient, and fulfilled in your everyday life.

2024
Jan
24
|
McKella Kinch
This is Water: Finding Magic in the Mundane
Monthly Culture Topic
This is Water: Finding Magic in the Mundane

What if tedium is that magic place where we can find the most meaning and even growth? In his 2005 commencement speech at Kenyon College, the late David Foster-Wallace proposes that, like fish in water, we often don’t even realize the value of noticing what’s all around us each day and choosing how we think about it.

2024
Jan
08
|
McKella Kinch
2023 in Review: How We’ve Grown and Progressed at Redmond
Monthly Culture Topic
2023 in Review: How We’ve Grown and Progressed at Redmond

Business success is great, but we’ve also grown as teams and individuals! Here’s a snapshot of 2023 at Redmond and how our financial success and cultural development feed into each other, and support our mission to elevate the human experience.

2023
Dec
26
|
McKella Kinch
Reflection and Celebration: Ending the Year the Redmond Way
Monthly Culture Topic
Reflection and Celebration: Ending the Year the Redmond Way

We don’t set goals at Redmond. Instead, we measure our progress by looking backward, not forward! Here’s how we reflect and celebrate at the end of the year so we can set ourselves up for a successful new year full of progress and momentum!

2023
Dec
14
|
McKella Kinch
Celebrate What’s Right With the World
Monthly Culture Topic
Celebrate What’s Right With the World

Dewitt Jone was a photographer for National Geographic for many years, and in his Ted Talk he shares how photographing people and places all over the world helped him to reshape his vision and perspective from focusing on what’s wrong with the world, to celebrating what’s right.

2023
Nov
22
|
McKella Kinch
Redmond Gives: How The Meso Foundation Elevates the Human Experience
Monthly Culture Topic
Redmond Gives: How The Meso Foundation Elevates the Human Experience

The mission of Redmond is to elevate the human experience. We accomplish this through how we develop our people, work with our customers and partners, and the impact our business makes on the world.

2023
Nov
07
|
McKella Kinch
How Defensiveness Kills Collaboration…and What to Do About It
Monthly Culture Topic
How Defensiveness Kills Collaboration…and What to Do About It

Collaboration is a way of life here at Redmond. We can do so much more together than on our own! However, defensiveness can cause us to shut down instead of seeking solutions together. Here’s how former judge Jim Tamm recommends working through defensiveness and the fears that fuel it.

2023
Oct
23
|
McKella Kinch
The WHY Behind Redmond Retreats
Monthly Culture Topic
The WHY Behind Redmond Retreats

Why does Redmond invest so much in hosting associate retreats? These retreats are so much more than nice vacations. These activities are a way to introduce new associates to our culture, build strong bonds between associates and teams, and get out of the everyday so we can open our minds to new ideas and possibilities.

2023
Oct
11
|
McKella Kinch
 Harnessing Naive Optimism, Relationships, and Playful Anarchy: Mark Rober’s MIT Commencement Speech
Monthly Culture Topic
Harnessing Naive Optimism, Relationships, and Playful Anarchy: Mark Rober’s MIT Commencement Speech

Mark Rober brings his signature humor and wisdom to his 2023 commencement address at MIT, and shares a few key pieces of advice that have guided him in his life and career from a mechanical engineer at Apple and NASA to becoming a Youtube star and speaker. Here’s how the river of life, assuming good intent, and failing at Super Mario Brothers can help you make a positive impact on the world!

2023
Sep
18
|
McKella Kinch
Pronoia: The Universe is Conspiring for Your Good
Monthly Culture Topic
Pronoia: The Universe is Conspiring for Your Good

Pronoia is the idea that things generally work out, and that even the most challenging experiences in your life can turn into some of the most meaningful experiences. Here’s why we believe pronoia is the most pleasant, productive, and even logical way to live.

2023
Sep
06
|
McKella Kinch
What the Spartan Sprint Taught Us About Life and Teamwork
Monthly Culture Topic
What the Spartan Sprint Taught Us About Life and Teamwork

Redmond loves sponsoring activities like the Spartan race because it fits with our values and mission to elevate the human experience. Read about what our associates experienced during this challenging race, and what they learned as they scaled obstacles together.

2023
Aug
22
|
McKella Kinch
Defy Limitations with Open Jar Thinking
Monthly Culture Topic
Defy Limitations with Open Jar Thinking

In his Ted Talk “Open Jar Thinking,” Jeff Whiting, a Broadway director and choreographer, describes a study about jumping fleas and what it can teach us about defying limitations, whether real or self-imposed. Here’s how we use Open Jar Thinking in our Redmond culture and operations.

2023
Aug
09
|
McKella Kinch
Mastery is a Moving Target…and Why That’s a Good Thing
Monthly Culture Topic
Mastery is a Moving Target…and Why That’s a Good Thing

At Redmond, our vision is to elevate the human experience. The thing is, we know we’ll never “arrive” at this vision, but pursue it forever! The point of mastery isn’t to arrive to a place where you have nowhere else to go and nothing else to learn. The real mastery is in the pursuit and the drive to keep learning, improving, and growing. Here’s what this pursuit looks like at Redmond and how you can get on the path of mastery!

2023
Jul
21
|
McKella Kinch
Cultivating a Mindset of Continuous Improvement
Monthly Culture Topic
Cultivating a Mindset of Continuous Improvement

Continuous improvement is a key mindset in our culture at Redmond because it helps us make a positive impact on the world, and it makes our work more fun and fulfilling! Here’s how we make continuous improvement integral to our culture and how you can adopt this mindset in your everyday life.

2023
Jul
05
|
McKella Kinch
How to Find Success That Actually FEELS Successful
Monthly Culture Topic
How to Find Success That Actually FEELS Successful

Too many of us chase the type of success we’re told we’re supposed to want: the big salary, the important-sounding job, the big house, the fancy car. There’s nothing wrong with those, but what if those things don’t actually fulfill us? Here’s how to find real success with a lot less blood, sweat, and tears.

2023
Jun
20
|
McKella Kinch
Your 3 Circles: The Most Important Journey You’ll Ever Take.
Monthly Culture Topic
Your 3 Circles: The Most Important Journey You’ll Ever Take.

Part of elevating the human experience is helping people learn about their unique contribution to the world. To do this, we use a tool called the Three Circles to help you explore how your different strengths come together to create a meaningful contribution that only YOU can make.

2023
Jun
07
|
McKella Kinch
The Power of Failure and Imagination: JK Rowling’s Harvard Commencement Speech
Monthly Culture Topic
The Power of Failure and Imagination: JK Rowling’s Harvard Commencement Speech

In her Harvard Commencement speech, J.K. Rowling extols the value of failure, imagination, empathy, friendship, and how they all tie together and contribute to a meaningful life. Here’s why these elements are so integral to our fulfillment and how to make them part of your learning and growth.

2023
May
17
|
McKella Kinch
Ubuntu: How to Truly Connect With Others
Monthly Culture Topic
Ubuntu: How to Truly Connect With Others

Ubuntu, one of our Redmond Core Values, is a Nguni Bantu term that we’ve interpreted to mean, “I see you, I see me, and I am because we are.” It improves our relationships and makes collaboration and synergy possible. If we can’t see other people as people, we can’t really work well with them effectively. Bottom line: a couple, family, company, or any other group can’t truly succeed without Ubuntu.

2023
May
04
|
McKella Kinch
Take a Breath…You’re Not Behind. Here’s Why
Monthly Culture Topic
Take a Breath…You’re Not Behind. Here’s Why

We’ve all heard that anyone can put 10,000 hours into anything to become a master at it. But is that even true? And does that actually lead to real success? Here’s why dabblers might have an advantage, and why it’s okay if you haven’t found your “thing” yet.

2023
Apr
12
|
McKella Kinch
Renewal: The Key to Sustainable Growth
Monthly Culture Topic
Renewal: The Key to Sustainable Growth

Renewal is one of our core values. This is what allows us to sustainably contribute, engage, learn, grow, and live our core values effectively in the long term!

2023
Mar
24
|
McKella Kinch
Why Rethinking Should be a Habit
Monthly Culture Topic
Why Rethinking Should be a Habit

We’re often reluctant to rethink things or update our opinions to accommodate new information. But rethinking is important! Here’s how to rethink so you can stay in line with your values, see the signs that it’s time to change course, and know when to quit.

2023
Mar
16
|
McKella Kinch
Leaning In: Working With the Edge of Your Comfort Zone
Monthly Culture Topic
Leaning In: Working With the Edge of Your Comfort Zone

You’ve heard that growth lies at the edge of your comfort zone, right? Growth and learning can be uncomfortable, but here’s how to lean into that discomfort so you can reap the rewards waiting for you on the other side.

2023
Feb
15
|
McKella Kinch
Creating Connection Through Vulnerability
Monthly Culture Topic
Creating Connection Through Vulnerability

Vulnerability is crucial for creating connections with other people, but it can be scary! Here are some tips for getting a little more comfortable with vulnerability so you can better connect with those around you.

2023
Feb
15
|
McKella Kinch
How Asking “Why” Can Change Your Life
Monthly Culture Topic
How Asking “Why” Can Change Your Life

Why do you resonate with some leaders? Why do some habits stick while others don’t? Why do you buy from some companies and avoid others? Here’s why the purpose behind actions and movements is far more compelling than facts and features, and how to use this information to get motivated in your everyday life.

2023
Jan
27
|
McKella Kinch
Reflection: The Secret Ingredient to Growth That We Often Skip
Monthly Culture Topic
Reflection: The Secret Ingredient to Growth That We Often Skip

Reflection is a key part of our process at Redmond because it allows us to understand what’s working and what’s not, and how we can move forward! Here’s how to make reflection a habit in your own life, and how to use it as a tool for continuous growth.

2023
Jan
20
|
McKella Kinch
How to Live a Passionate Life (Even if You Don’t Know Your Passion)
Monthly Culture Topic
How to Live a Passionate Life (Even if You Don’t Know Your Passion)

Does the question “What are you passionate about?” make you want to hide under a rock? Do you want to live a passionate life, even if you aren’t sure what your one passion IS? In this month’s topic, you’ll learn what passion actually is and why you can stop trying so hard to find it.

2022
Dec
12
|
McKella Kinch
Passion for Contribution: The Secret Sauce for a Meaningful Life
Monthly Culture Topic
Passion for Contribution: The Secret Sauce for a Meaningful Life

You know passion is important for a good life, but passion for contribution is what really gives you a sense of purpose! Here’s how to cultivate a love for being helpful and how that contributes to a life of meaning and joy.

2022
Dec
05
|
McKella Kinch
Redmond Culture: The Roots of All We Do
Monthly Culture Topic
Redmond Culture: The Roots of All We Do

What is culture, and why do we talk about it so much at Redmond? Here’s what we mean by “culture,” how it shapes everything we do at home and at work, and how you can integrate helpful culture concepts into your life, whether you’re a Redmond associate or not!

2022
Nov
16
|
McKella Kinch
How Gratitude Can Make Our World More Joyful
Monthly Culture Topic
How Gratitude Can Make Our World More Joyful

You’ve heard how important gratitude is to happiness, but how do you make gratitude a habit? How do you feel grateful when you’re going through a hard time? Our November topic presents a refreshing, approachable take on gratitude and how to make it an integral part of your life, regardless of your circumstances.

2022
Nov
04
|
McKella Kinch
Redmond’s Core Values: 5 Mindsets That Changed Our Lives
Education
Redmond’s Core Values: 5 Mindsets That Changed Our Lives

Our core values are at the center of everything we do here at Redmond. These values drive our actions and help us elevate our human experience! Here’s a breakdown of these values and tips you can try TODAY to implement these into your life and reap the benefits in your health, work, relationships, and spiritual growth.

2022
Oct
06
|
McKella Kinch
Why Collaboration is Our Superpower
Monthly Culture Topic
Why Collaboration is Our Superpower

The Bad News: as individuals, we humans don’t actually know that much. We also believe a LOT of things that just aren’t true. 

The Good News: Because our thinking is a social process, we are actually wired for collaboration. Read more about how we can harness this ability to create far more together than we ever could on our own!

2022
Oct
06
|
McKella Kinch
Can You Really Have It All? Here’s Why We Think So.
Education
Can You Really Have It All? Here’s Why We Think So.

It’s easy to get stuck in the false dichotomy of either/or and having to choose between different things that are important to you. But we believe you really CAN have it all, and that shedding the notion of false dichotomies is the first step to creating a meaningful life filled with things that truly matter to you.

2022
Oct
06
|
McKella Kinch
Elevating the Human Experience (and what that means for YOU!)
Education
Elevating the Human Experience (and what that means for YOU!)

At Redmond, our mission is to Elevate the Human Experience. And not just the experiences of our associates, but those of our families, customers, future generations, and everyone we come in contact with (including YOU!). Here’s what Elevating the Human Experience means to us, and some actionable tips you can adopt to elevate YOUR human experience in body, heart, mind, and spirit.

2022
Oct
06
|
McKella Kinch
Why You Have More Control Over Your Happiness Than You Think
Monthly Culture Topic
Why You Have More Control Over Your Happiness Than You Think

Did you know that your happiness is more about your perspective and less about your circumstances? It’s science! Based on Shawn Achor’s TedTalk “The Happy Secret to Better Work,” here’s how happiness can actually help you succeed and a few simple tricks to rewire your brain to be happier, every day.

2022
Sep
30
|
McKella Kinch
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