Customer Service

Customer Support Agent

We are looking for someone to join our team as a customer support agent who can help support customers administrative needs. This role is a great fit for someone who enjoys connecting with customers, building customer relationships, collaborating, problem solving, managing customer accounts, and detailed admin work. This role would be in person 4 days a week in our office in Heber City, UT.

Customer Support Agent

We are looking for someone to join our team as a customer support agent who can help support customers administrative needs. This role is a great fit for someone who enjoys connecting with customers, building customer relationships, collaborating, problem solving, managing customer accounts, and detailed admin work. This role would be in person 4 days a week in our office in Heber City, UT.

Job Duties
  • Engage with customers in a helpful and curious way.
  • Respond to customers requests via phone calls and emails.
  • Advocate for customer and bridge the gap between sales and customer support.
  • Build customer loyalty by resolving customer issues.
  • Support new customers in their onboarding process
  • Assist accounting team in collecting payment from customer.
  • Occasionally assist in trade shows and local events.


Redmond Life is a business unit of Redmond Inc. Redmond Life creates products that are “Simple, Clean, and REAL”. Some of our products include Real Salt, Season Salts, Re-Lyte, Earthpaste, and more. All our products are sourced from all-natural, unprocessed salt and clay mines in Redmond, Utah. Join us in our mission to Elevate the Human Experience.

Knowledge and Skills
Apply Today!
Customer Support Agent
Customer Service
Heber City, UT

Applying to work
with  Redmond

Applying for a job with Redmond is easy, but we are not known for hiring quickly. You can choose how to tell us about your work experience and work styles – share a link, upload your resume, or type into our form. We'll communicate using the email address and phone number you provide.

APPLY ONLINE
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READ & REVIEW

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SKILLS INTERVIEWS
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If we're interested in learning more, we'll invite you to take assessments and schedule a call.

CULTURE INTERVIEWS
4

We'll explore your approach to contribution, collaboration, and growth in our culture.

RECEIVE OFFER
5

If you're right for the role, we will begin the process of customizing the role to you with a formal offer.

JOBS AT REDMOND

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